Three times a year, the Graduation Team in the Registrar’s Office sends several hundred emails informing students that they did not meet the requirements for graduation. The week we send the denials is inevitably filled with emails and panicked phone calls telling us “they didn’t know about Requirement X” or “Advisor Y told me I was ‘all set.’” Telling a student they didn’t graduate because of missing one or more classes is the most difficult thing I’ve ever had to do in my career. I can see the betrayal my students feel at the hands of their advisors and the school, as they are often at a complete loss about what to do. I’ve had students cry, yell, punch my desk, lose a work VISA or job opportunity, beg, and even try to make deals with me and my team.
Continue reading at: Advising to Graduation | ACPA